SHIPPING Policy
At Crit & Clatter Games, we want your new games, cards, and collectibles to reach you quickly and safely. Here’s how we handle shipping.
📦 How We Ship
All orders ship via USPS. At checkout, our system automatically calculates the best shipping option for your order based on the weight and dimensions of your items, including USPS Flat Rate boxes when your order fits.
🕒 Processing Time
Orders are typically packed and shipped within 1–2 business days of purchase.
- Orders placed Monday–Thursday usually ship the next business day.
- Orders placed Friday, Saturday, or Sunday are packed the following Monday and shipped out as soon as possible after that, depending on pickup and drop-off times.
- Processing times may be longer during high-volume periods (new releases, holidays, restocks).
You’ll receive a shipping confirmation with tracking information once your order is on its way.
🚚 Delivery Time
Delivery time is separate from processing time and depends on the USPS shipping method selected at checkout. Estimated delivery windows are shown during checkout before you complete your purchase.
🌎 Shipping Destinations
We currently ship to addresses within the United States.
💰 Shipping Costs
Shipping costs are calculated automatically at checkout based on your order’s weight, dimensions, and destination.
📬 Shipping Issues
Crit & Clatter Games is proudly based in Kerrville, Texas, and we care about our community—both local and online.
If your order is lost, arrives damaged, or tracking hasn’t updated in a while, reach out and we’ll help sort it out:
Crit & Clatter Games
Kerrville, Texas
(830) 777-2748
hello@critandclatter.com
For issues with items that arrived damaged or defective, see our Return Policy.
We’re a small, Kerrville, Texas-based shop, and we’re happy to help however we can. If something about your order or shipment doesn’t look right, just reach out — we’ll make it right.
Thanks for supporting small business and sharing in the magic of tabletop.